BergHOFF Home delivers packages to individuals within Europe and the UK via the carriers DPD, UPS, and Fedex. Deliveries are made on business days, namely Monday through Friday. BelgiumNetherlandsLuxembourg Germany Denmark. United Kingdom. FranceAust

<h1 id="isPasted">Shipping and delivery within Europe and the UK</h1><p><span style="font-family: Arial,Helvetica,sans-serif;">BergHOFF Home delivers packages to individuals within Europe and the UK via the carriers DPD, UPS, and Fedex. Deliveries are made on business days, namely Monday through Friday.</span></p><table border="1" cellspacing="0" cellpadding="0" style="margin-right: calc(48%); width: 52%;" class="fr-table-selection-hover"><tbody><tr><td valign="top" style="width: 100%;"><h2 id="country">Country</h2></td></tr><tr><td valign="top" style="width: 100%;"><p>Belgium<br>Netherlands<br>Luxembourg&#xA0;<br>Germany&#xA0;<br>Denmark</p></td></tr><tr><td valign="top" style="width: 100%;"><p>United Kingdom</p></td></tr><tr><td valign="top" style="width: 100%;"><p>France<br>Austria<br>Slovenia<br>Poland<br>Norway</p></td></tr><tr><td valign="top" style="width: 100%;"><p>Italy<br>Spain<br>Portugal<br>Sweden<br>Finland<br>Hungary<br>Croatia</p></td></tr><tr><td valign="top" style="width: 100%;"><p>Switserland<br>&#xA0;Czech Republic</p></td></tr><tr><td valign="top" style="width: 100%;"><p>Ireland</p></td></tr></tbody></table>

Where do you ship to?

Orders placed before 1 PM, are usually delivered within the next few deadlines:. Country. Delivery times. BelgiumNetherlandsLuxembourg Germany Denmark. 1-2 business days. United Kingdom. 1-3 business days. FranceAustriaSloveniaPolandNorway. 2-3 busin

<h1 id="isPasted">Delivery times</h1><p>Orders placed before 1 PM, are usually delivered within the next few deadlines:</p><table border="1" cellspacing="0" cellpadding="0" style="margin-right: calc(5%); width: 95%;" class="fr-table-selection-hover"><tbody><tr><td valign="top" style="width: 50%;"><p>Country</p></td><td valign="top" style="width: 50%;"><p>Delivery times</p></td></tr><tr><td valign="top" style="width: 50%;"><p>Belgium<br>Netherlands<br>Luxembourg&#xA0;<br>Germany&#xA0;<br>Denmark</p></td><td valign="top" style="width: 50%;"><p>1-2 business days</p></td></tr><tr><td valign="top" style="width: 50%;"><p>United Kingdom</p></td><td valign="top" style="width: 50%;"><p>1-3 business days</p></td></tr><tr><td valign="top" style="width: 50%;"><p>France<br>Austria<br>Slovenia<br>Poland<br>Norway</p></td><td valign="top" style="width: 50%;"><p>2-3 business days</p></td></tr><tr><td valign="top" style="width: 50%;"><p>Italy<br>Spain<br>Portugal<br>Sweden<br>Finland<br>Hungary</p></td><td valign="top" style="width: 50%;"><p>2-4 business days</p></td></tr><tr><td valign="top" style="width: 50%;"><p>Switserland<br>Czech Republic</p></td><td valign="top" style="width: 50%;"><p>3-4 business days</p></td></tr><tr><td valign="top" style="width: 50%;"><p>Ireland<br>Croatia</p></td><td valign="top" style="width: 50%;"><p>3-5 business days</p></td></tr></tbody></table><p><br>Please note: These delivery times are indicative and may vary depending on the carrier and external circumstances, such as customs clearance in some countries (e.g. Switserland, Norway and United Kingdom).&#xA0;</p><p>Our carriers have a 98% success rate. If your package is exceptionally not delivered on time, we will investigate your case. Such an investigation may take up to 14 business days, during which time no refunds or replacements will be sent. There is still a chance that your package will still be delivered during this time.</p><h1 id="delivery-preferences">Delivery preferences</h1><p>Unfortunately, the delivery day of your order cannot be chosen by you, however we are working hard to offer this service in the near future. Currently, we are dependent on the schedules of our carriers. Thank you for your understanding.&#xA0;</p>

How long does delivery take?

How much does shipping cost?

Below you will find the amount needed to qualify for free shipping, as well as an overview of the shipping costs based on your location:. Country. Shipping Cost. Free Shipping from. Belgium. 5,95 EUR. 79,00 EUR. NetherlandsLuxembourgGermany. 6,95 EUR

How do I qualify for free shipping?

Unfortunately, the delivery day of your order cannot be chosen by you, however we are working hard to offer this service in the near future. Currently, we are dependent on the schedules of our carriers. Thank you for your understanding.

<h1 id="isPasted">Delivery preferences</h1><p>Unfortunately, the delivery day of your order cannot be chosen by you, however we are working hard to offer this service in the near future. Currently, we are dependent on the schedules of our carriers.&#xA0;</p><p>Thank you for your understanding.&#xA0;</p>

Can I choose my delivery date or time slot?

With all deliveries through our carriers, we offer multiple delivery options. These options are offered by DPD, UPS, and Fedex. The specific delivery options will be communicated by the carrier once your package is shipped. In addition to standard ho

<h1 id="isPasted">Delivery Options and Delivery Attempts</h1><p>With all deliveries through our carriers, we offer multiple delivery options. These options are offered by DPD, UPS, and Fedex. The specific delivery options will be communicated by the carrier once your package is shipped. In addition to standard home delivery, this allows you to choose between:</p><ul><li>Delivery to a safe place at your home</li><li>Pickup at a collection point</li></ul><p>&#xA0;</p><h2 id="delivery-attempts-depend-on-the-carrier-selected">Delivery attempts depend on the carrier selected:</h2><ul><li>DPD: One delivery attempt. If the delivery is not successful, the package will be taken to a DPD collection point. If the package is not picked up within the specified time, it will be returned to BergHOFF Worldwide.<br><br></li><li>UPS: Three delivery attempts. If the package is not delivered after three attempts, it will be taken to a UPS Access Point for pickup. If the package is not picked up within the specified time, it will bereturned to BergHOFF Worldwide.<br><br></li><li>Fedex: Two delivery attempts. If both attempts are unsuccessful, the package will be taken to a Fedex collection point, where it can be picked up within the specified time. After that, the package will be returned to BergHOFF Worldwide.</li></ul>

What happens if my delivery fails?

We are currently unable to offer deliveries to countries outside of this region, but don’t hesitate to get in touch with our customer service team, via customer@berghoffworldwide.com, and we'll do our best to find a solution!

<h1 id="isPasted">Shipping restrictions</h1><p>We are currently unable to offer deliveries to countries outside of this region, but don&#x2019;t hesitate to get in touch with our customer service team, via <a href="mailto:customer@berghoffworldwide.com" id="isPasted">customer@berghoffworldwide.com</a>, and we&apos;ll do our best to find a solution!</p>

Do you ship outside of Europe and the UK

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What materials are BergHOFF Home products made from?

Are your cookware and kitchen items PFAS-free and eco-friendly?

What's the difference between your stainless steel and non-stick cookware?

Do your products come with a warranty?

How do I clean and maintain my BergHOFF cookware?

Can I use BergHOFF pots and pans on induction cooktops?

How do I sharpen and care for BergHOFF knives?