How long does delivery take?Updated 2 months ago
Delivery times
Orders placed before 1 PM, are usually delivered within the next few deadlines:
Country | Delivery times |
Belgium | 1-2 business days |
United Kingdom | 1-3 business days |
France | 2-3 business days |
Italy | 2-4 business days |
Switserland | 3-4 business days |
Ireland | 3-5 business days |
Please note: These delivery times are indicative and may vary depending on the carrier and external circumstances, such as customs clearance in some countries (e.g. Switserland, Norway and United Kingdom).
Our carriers have a 98% success rate. If your package is exceptionally not delivered on time, we will investigate your case. Such an investigation may take up to 14 business days, during which time no refunds or replacements will be sent. There is still a chance that your package will still be delivered during this time.
Delivery preferences
Unfortunately, the delivery day of your order cannot be chosen by you, however we are working hard to offer this service in the near future. Currently, we are dependent on the schedules of our carriers. Thank you for your understanding.